What’s Wrong With Your iPhone? A Guide to Common Problems and the Parts You Need to Fix Them

 Most phone problems are caused by one small part failing.
If your iPhone isn’t charging, the camera is blurry, or the speaker stopped working, the fix is usually replacing a single component.

Below is a quick guide to help you identify what’s wrong with your phone and the part you need to replace.

 

Common phone problems and what will fix them:

 

Phone won’t charge

Possible problem: Charging port is damaged or dirty.

Part you need:
Charging port / lightning port assembly.

Screen is cracked or black

Possible problem: Broken display.

Part you need:
OLED / LCD screen assembly.

Touchscreen not responding

Possible problem: Digitizer failure.

Part you need:
Screen assembly.

Phone won’t turn on

Possible problem:

  • Dead battery

  • Charging port failure

Parts you may need:

  • Battery

  • Charging port

Battery dies very fast

Possible problem: Battery degradation.

Part you need:
Replacement battery.

Camera is blurry or not focusing

Possible problem: Camera module damage.

Part you need:
Rear camera module.

No sound from speaker

Possible problem: Loudspeaker failure.

Part you need:
Loudspeaker module.

People can't hear you on calls

Possible problem: Microphone failure.

Part you need:
Charging port assembly (most microphones are on this part).

Face ID not working

Possible problem: Front sensor damage.

Part you need:
TrueDepth sensor assembly.

WiFi or Bluetooth not working

Possible problem: Antenna or logic board issue.

Part you may need:

  • WiFi antenna/Body with small parts

  • Logic board repair

If you’re repairing your phone yourself, you can find OEM replacement parts for every iPhone model at PurePart.